This privacy policy will explain how fresh vegan meals uses the personal data we collect from you when you use our website.

Topics:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies;

• Privacy policies of other websites;

• Changes to our Privacy policy;

• How to contact us;

• How to contact the appropriate authorities.

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What data do we collect?

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We collect the following data:

• Personal identification information (Name, Email, address, phone number etc.)

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How do we collect your data?

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You directly provide our Company with most of the data we collect. We collect data and process data when you:

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• Register online or place an order for any of our products or services;

• Voluntarily complete a Customer Survey or provide feedback on any of our message boards or via e-mail;

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How will we use your data?

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Our Company collects your data so that we can:

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• Process your order and manage your account;

• Email you with special offers on other products and services we think you might like;

• Send you our menu to allow you to order;

• For monthly invoicing purposes.

 

How do we store your data?

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We take appropriate measures to ensure that your personal data is kept secure, including preventing it from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal data to those who have a legitimate business need to view it.

Those processing your personal data will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

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Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through online means.

We will hold your personal data for as long as necessary to fulfil the purposes for which we collect it for. To determine the appropriate retention period we consider the amount, the nature and sensitivity of the personal data, the potential risks of harm from unauthorised use or disclosure, the purposes and whether we can achieve these purposes by other means. We will delete it if we identify it as no longer being needed or if you send us a written request to do so.

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Marketing

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Fresh Vegan Meals would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop our Company from contacting you for marketing purposes or giving your data to other members of the Fresh Vegan Meals group. If you no longer wish to be contacted for marketing purposes, please contact us at info@freshveganmeals.co.uk and let us know.

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What are your data protection rights?

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Our Company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

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The Right to Access

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You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

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The Right to Rectification

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You have the right to request that our Company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.

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The Right to Erasure

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You have the right to request that our Company erase your personal data, under certain conditions.

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The Right to restrict Processing

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You have the right to request that our company restrict the processing of your personal data, under certain conditions.
 

The Right to object to processing

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You have the right to object to our Company’s processing of your personal data, under certain conditions.

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The Right to data portability

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You have the right to request that our Company transfer the data that we have collected to another Organisation, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail info@freshveganmeals.co.uk or call us at 07795233979.

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What are Cookies?

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Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.  

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How do we use Cookies?

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Our Company uses cookies in a range of ways to improve your experience on our website, including:

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• Keeping you signed in;

• Understanding how you use our website.

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What types of cookies do we use?

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There are a number of different types of cookies, however, our website uses:

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A: Functionality - Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

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B: Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about our browser, and your IP address. Our company sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising parties. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

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How to manage cookies

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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

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Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

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Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17th December 2020.

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How to contact us

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If you have any questions about our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us at: info@freshveganmeals.co.uk

Call us: 07795 233979

Email: info@freshveganmeals.co.uk

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How to contact the appropriate authority

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Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s office: https://ico.org.uk/global/privacy-notice/controller-s-contact-details/

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